Tech Infrastructure and Support for Distance Learning

Participants will learn about how tech support differs in a distance learning scenario where students do not have access to campus. How to support teams mobilize a virtual helpdesk, lend out devices, remote control computers and expand support beyond faculty to the entire school community.

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Workshop Session 2
Location: Date: April 25, 2020 Time: 8:25 AM - 8:55 AM Language: Adam Archer